FAQ - Frequently Asked Questions

FAQ 1: FilmPass Club

FILMPASS is an exhilarating FREE Film Cub designed exclusively for avid film enthusiasts like you. As a FILMPASS CLUB member, you gain access to a plethora of captivating movie-themed perks that promise to elevate your cinematic experience to new heights.

Here's what you get with FILMPASS CLUB:

  1. Free Downloadable Onscreen Magazine:

    Immerse yourself in the captivating world of cinema with our complimentary Onscreen magazine! Stay up to date of the latest news, reviews, competitions, and much more. With each edition freshly published every two months, you'll always be in the know about what's currently rocking the big screen and what's on the horizon.

  2. Exclusive Movie Trailers:

    Gain an exclusive sneak peek at the most anticipated blockbusters and current releases with our extensive collection of the latest movie trailers. Whether you're drawn to adrenaline-pumping action adventures or heartwarming dramas, our trailers serve as your cinematic compass, guiding you towards your next must-watch movie.

  3. Explore with CineMapper:

    Embark on an enthralling journey through iconic movie locations using our innovative CineMapper feature. Discover hidden gems near you, explore new destinations every week, and navigate effortlessly by actor or film title. With interactive maps and captivating social video content, CineMapper is your gateway to unforgettable cinematic adventures.

  4. FILMPASS Poster Library

    Bring the enchantment of the silver screen into your home or computer screens with our extensive collection of FREE movie poster downloads! Access the FILMPASS Poster Library and adorn your walls with posters showcasing your favourite films.

Ready to embark on an exhilarating cinematic journey with FILMPASS CLUB? Join now and let the magic unfold!

Sign up for FREE at www.filmpassclub.co.uk

Terms and Conditions apply - https://FILMPASSCLUB.co.uk/terms-and-conditions#FILMPASS-standard

FAQ 2: What is FilmPass Prime

FILMPASS PRIME Membership

Your FILMPASS PRIME Membership isn't just a pass; it's your corporate gateway to a world of exclusive cinema-themed benefits and rewards. Here's what you can expect:

Up to 40% Off Discounted Cinema eTickets

Gain access to discounted cinema eTickets at over 400 premier cinemas nationwide. With savings of up to 40%, your team can indulge in ANY 2D MOVIE, ANY DAY, ANY TIME, creating unforgettable cinematic memories. Cinemas include Arc, Cineworld, Odeon, Picturehouse, Reel, Savoy, Showcase, and Vue Cinemas. Plus, with 24/7 account access, they can catch the latest blockbusters at their convenience.

Prime Members Also Access All Member Benefit Features:

  1. Downloadable Onscreen Magazine:

    Dive into the cinematic world with our complimentary Onscreen magazine, keeping you up-to-date with the latest news, reviews, and competitions.

  2. Exclusive Movie Trailers:

    Get a sneak peek at upcoming blockbusters and current releases to help you decide on your next movie adventure.

  3. CineMapper:

    Explore the magic of movie locations near you with our innovative CineMapper feature, offering interactive maps and engaging social video content.

  4. FILMPASS Poster Library:

    Bring the allure of the silver screen into your space with our collection of FREE movie poster downloads, featuring classics and blockbusters alike.

Elevate your corporate cinema experience with FILMPASS PRIME Membership and unlock a world of cinematic wonders.

Terms and Conditions apply - https://FILMPASSCLUB.co.uk/terms-and-conditions#FILMPASS-prime

FAQ 3: What is FILMPASS PRIME+

Your FILMPASS PRIME+ Experience

  1. What is FILMPASS PRIME+?

    FILMPASS PRIME+ is the ultimate cinematic membership designed exclusively for corporate reward and customer loyalty programs. It offers a curated selection of benefits and rewards to enhance your cinema experience.

  2. What does FILMPASS PRIME+ offer?

    With FILMPASS PRIME+,you receive a monthly allocation of cinema Tickets for 6 or 12 months. Choose from 1 or 2 Cinema eTickets each month, allowing you to enjoy ANY 2D MOVIE, ANY DAY, ANY TIME at over 400 cinemas nationwide, including Arc, Cineworld, Odeon, Picturehouse, REEL, Savoy, Showcase, and Vue Cinemas.

    As a PRIME+ member, you enjoy even greater savings on your cinema visits. Depending on your annual cinema-going habits, you can save a massive UP TO 70% on cinema box office prices on the box office prices. Discount based on your cinema visits over 6 or 12 months.

  3. FILMPASS PRIME+ Members also get access to many other film CLUB benefits that includes:

    - Up to 40% Off Cinema Tickets: Enjoy discounted cinema tickets for additional visits or extra tickets, ensuring every movie night is extraordinary, simply login to your FILMPASS and select BUY TICKETS to purchase discounted cinema tickets.

    - Downloadable Onscreen Magazine: Stay updated with the latest movie news, reviews, and exclusive content through our complimentary Onscreen Magazine.

    - Exclusive Movie Trailers: Be the first to know about upcoming releases with our collection of Movie Trailers OUT NOW & COMING SOON.

    - Cinematic Journey with CineMapper: Explore movie locations near you with CineMapper, your guide to discovering the magic of film settings.

    - Access to the FILMPASS Poster Library: Decorate your space with FREE access to your favourite movie posters from our FILMPASS Poster Library.

  4. How do I join FILMPASS PRIME+?

    To join FILMPASS PRIME+ and unlock enhanced cinema ticket savings, simply sign up for membership through our website or contact our dedicated support team for assistance.

    If you are already a FILMPASS member and would like to upgrade to FILMPASS PRIME+ then you will need to purchase a FILMPASS PRIME+ activation code. You can purchase a PRIME+ activation code by selecting BUY TICKETS and choosing the PRIME+ product you will require. You can find more information on "How to Upgrade" page.

    Once you have purchased your PRIME+ activation code you can activate your code. for Information regarding how to upgrade to PRIME+ please refer to the HOW TO UPGRADE TO FILMPASS PRIME+

  5. Can I customize my membership plan?

    Yes, you can receive the number of eTickets you receive each month based on your preferences and movie-watching habits. Select from 1 or 2 eTickets per month to tailor your membership to suit your needs.

  6. Are there any additional perks for members?

    In addition to the monthly cinema tickets, FILMPASS PRIME+ members enjoy special discounts on extra cinema tickets, concession items, and exclusive access to member-only benefits and Red Carpet premiere competitions.

  7. How do I redeem my monthly eTickets?

    Redeeming your monthly eTickets is easy! Simply log in to your FILMPASS account, and select CLAIM TICKETS and follow the process.

    Choose CLAIM TICKETS and follow the process. Your cinema Tickets will be automatically applied to MY ACCOUNT - TICKETS

  8. Can I renew my FILMPASS PRIME+ membership?

    Certainly, you can renew your FILMPASS PRIME+ membership. After your current PRIME+ membership expires, you can acquire a new activation code to instantly reactivate your membership. It's wise to plan around the movie schedule to ensure your cinema visits are covered when necessary.

  9. Can I cancel my Prime+ membership?

    You can cancel your Prime+ membership within 14 days of activation by contacting the memberships team at members@filmpass.co.uk

Terms and Conditions apply - https://FILMPASSCLUB.co.uk/terms-and-conditions#FILMPASS-prime+

FAQ 4: REDEEM A CINEMA TICKET CODE

FilmPass Points FAQ for Members

  1. What are FREE Cinema Ticket Codes?

    If you have received a code that includes a QTY of cinema tickets you can then claim your cinema tickets within your FILMPASS account.

  2. How do I add and get Cinema Tickets added to my FILMPASS account?

    You can add cinema tickets by following the instructions provided by your issuer

  3. How do I redeem Cinema Tickets added to my FILMPASS account?

    Redeeming a Cinema ticket is easy, simply login to your FILMPASS account and select Tickets and you will see displayed the QTY of cinema tickets you are able to claim.

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  4. How can I check my FILMPASS Cinema Ticket balance?

    You can check your free cinema ticket balance at prompted areas around your FILMPASS membership.

  5. Do FILMPASS Ticket Codes expire?

    Yes, all codes hold an expiry date, please refer to the terms of your issuer.

  6. What if I'm a new member?

    If you're a new member, you'll need to create a FREE FILMPASS CLUB membership www.filmpassclub.co.uk and then add your issued Cinema ticket Code, which will add your cinema tickets to your account and also activate your FILMPASS PRIME membership.

  7. Can I add FILMPASS Cinema Ticket codes anytime?

    Yes, you can add Cinema Ticket codes anytime to your account, Whether you're planning your next movie night or simply want to stock up on Cinema ticket codes for future use, our system is designed to accommodate your needs.

Unlock the full potential of your FILMPASS membership with FILMPASS and enjoy the magic of cinema at your fingertips!

FAQ 5: How Can I Join FILMPASS?

Joining FILMPASS is easy and accessible to everyone who loves movies and wants to enjoy the perks of our CLUB.

  1. FILMPASS CLUB Membership:

    You can join FILMPASS CLUB for free by creating a FILMPASS CLUB membership. Simply visit our website and sign up to start enjoying the benefits of being a FILMPASS CLUB member.

  2. FILMPASS PRIME and FILMPASS PRIME+ :

    FILMPASS PRIME and FILMPASS PRIME+ are exclusive corporate reward and benefit programs designed to elevate your cinema experience. For more information on these programs, visit our website at www.filmpass.co.uk.

  3. WonderDays Experience Day Gifts:

    Alternatively, you can purchase FILMPASS PRIME and FILMPASS PRIME+ through WonderDays, a platform offering a variety of experience day gifts and adventures for everyone. WonderDays provides both FILMPASS PRIME and FILMPASS PRIME+ products as rewards and gifts https://www.wonderdays.co.uk

Whether you choose to join FILMPASS CLUB directly or explore our corporate reward programs through FILMPASS PRIME and FILMPASS PRIME+, we're excited to welcome you to the world of FILMPASS. Join us today and start enjoying the magic of cinema like never before!

FAQ 6: Participating Cinemas

Unlock the ultimate cinematic experience with your corporate FILMPASS PRIME or Prime+ membership, featuring discounted cinema tickets and exclusive rewards.

As a member, you gain access to premier cinemas nationwide, including:

  1. Arc

  2. Cineworld

  3. Odeon

  4. Picturehouse

  5. Reel

  6. Savoy

  7. Showcase

  8. Vue Cinemas

For Corporate FILMPASS PRIME and Prime members only!

Terms and Conditions apply

Elevate your movie-going experience and enjoy the magic of cinema like never before with FILMPASS PRIME or Prime+. Terms and conditions apply.

FAQ 7: My FILMPASS PRIME or FILMPASS PRIME+ Membership

Your FREE FILMPASS CLUB membership is ongoing and open to you as long as you continue to enjoy the benefits on offer.

For Corporate FILMPASS PRIME and Prime+ Programs please refer to your Terms and Conditions.

  1. How Do I cancel My FILMPASS

    If you would like to cancel your FILMPASS PRIME or FILMPASS PRIME+ membership please refer to the terms & conditions of your issuer.

FAQ 8: Onscreen Magazine

Free Downloadable Onscreen Magazine

Dive into the world of cinema with our complimentary Onscreen magazine! Stay up to date with the latest news, reviews, competitions, and much more. With a new edition published every two months, explore what's out now and what's coming soon!

FAQ 9: Exclusive Movie Trailers

Get a sneak peek at upcoming blockbusters and current releases with our extensive collection of movie trailers. Whether you're a fan of action-packed adventures or heartwarming dramas, our trailers help you decide which movies to add to your must-watch list.

FAQ 10: FILMPASS Poster Library

Bring the magic of the movies home with our FREE movie poster downloads! Access the FILMPASS Poster Library and adorn your walls with posters of your favourite films. From timeless classics to the latest blockbusters, our collection has something for every movie lover.

FAQ 11: CineMapper

Explore with CineMapper

Immerse yourself in the magic of movie locations with our innovative CineMapper feature. Discover iconic film spots near you, explore new destinations every week, and search by actor or film title. With interactive maps and engaging social video content, CineMapper is your passport to unforgettable cinematic adventures.

FAQ 12: Claiming your Cinema eTickets

To claim your cinema eTickets please referrer to the instructions you have been supplied with.

FAQ 13: Restaurant Concierge Service

Planning Your Evening with FILMPASS

At FILMPASS, we're committed to enhancing your cinema experience, and that includes helping you plan your entire evening, from movie time to dinner reservations. That's why we've curated a list of nearby restaurants located within 2 miles of each participating FILMPASS cinema location.

How to Access Nearby Restaurants:

  1. Choose Your Cinema Location:

    Once you've selected your preferred cinema location, you'll have the option to explore nearby restaurants.

  2. Toggle Feature:

    Look out for the toggle button that allows you to display which restaurants are within 2 miles of your chosen cinema location. With just a click, you can access valuable information to plan your entire night out seamlessly.

Why Plan Your Evening with FILMPASS?

By incorporating nearby restaurants into your cinema experience, you can elevate your evening from just a movie night to a complete outing. Whether you're looking for a cozy dinner before the show or a vibrant spot for post-movie discussions, our list of nearby eateries ensures you'll find the perfect dining option to complement your cinematic adventure.

FAQ 14: How to book a movie with your eTickets

Please refer to the home page and select HOW TO BOOK A MOVIE – MEMBER INSTRUCTIONS

FAQ 15: Contact FILMPASS

If you have any questions or would like to contact the FILMPASS team you can do so by emailed us at members@filmpass.co.uk and a member of the team will be in touch within 24 business hours.

FAQ 16: CAN I UPGRADE MY CURRENT FILMPASS PRIME MEMBERSHIP TO PRIME+?

Yes, you can upgrade by purchasing a FILMPASS PRIME+ ACTIVATION CODE. Instructions for upgrading to FILMPASS PRIME+ are available within your FILMPASS membership area.